FAQs

Frequently Asked Questions


We advise that if your leaflets have a deadline on them that you give us as much notice as possible and also mention this when booking in your job. We always do our very best to ensure that deadlines are met, however there are a few reasons why deadlines may be missed.

  • If rain or heavy snow is forecast we sometimes call off work in order to avoid wasting the time of our employees.
  • If one of our distributors injures themselves or calls in sick this may reduce our capacity & affect delivery.
  • If it is above 28 Celsius we will not deliver.
  • If you leave it to last minute to book in & we have other jobs to finish before we can start yours this may affect delivery time.
We always recommend you book in advance. This gives us the best opportunity to plan in advance & avoid any issues.

Although we try our best, we cannot guarantee every single property in an area will be covered in an area. There are many reasons why a property may not get covered. 

  • No junk mail signs on the door. – If a property has a no junk mail sign, we miss the property to avoid annoying anyone.
  • Person doesn’t want one. – If a person that lives at the property requests that we don’t leave a leaflet with them, we won’t. We feel it’s important to respect other peoples wishes.
  • Dog at the address. – If there is a dog in the garden or jumping up at the door, we reserve the right not to cover the property. It is important to us that we do not put our distributors in danger.
  • Door to property is open. – There could be a dog in the property.
  • Flats with no access. – If the door is not open & the tradesman button does not work we will not be able to cover flats. – We don’t want it annoy people by buzzing every flat until someone lets us in as this will reflect badly on your business as well as ours & we do not push bunches of leaflets under doors.
  • Cannot find the letterbox. – believe it or not, some people just do not have a letterbox, this tends to only happen in small villages & is rare. If we cannot find a delivery point at a property, we will not deliver.

We use a number of security measures to ensure staff are delivering the leaflets & work is being carried out effectively. 

  • Live GPS Tracking – This allows us to see where our distributors are at any point of the day.
  • GPS playback – This allows to see exactly where our distributors have been during the day.
  • Property counting software – Knowing how many properties are in an area means we know exactly how many leaflets our distributor should be bringing back at the end of the day.
  • Monitoring delivery time – It should take on average between 5-6 hours to deliver 1000 leaflets in a built up area like Lincoln. If we were in a situation where the GPS tracking showed only 3 hours work was carried out but 1000 had been delivered it’d be obvious something was wrong.
  • Experience – Our director Karl Anders has been delivering leaflets for 5 years all over Lincolnshire. Using his personal experience we know the areas well & on average how long they should take to cover.
  • Professional staff – When taking on employees, we don’t just hand them a pile of your leaflets & say “off you go!”, we interview employees at our offices in Lincoln in order to ensure we get the right people for the job. We then give them an induction day to explain the job in detail & then train them on the job. We take staff on as employees rather than treating people as self employed and that’s why our staff have been with us for a long time.

We base our pricing structure around how many properties can be covered in an area per hour. Some areas are slower to cover than others & to obey the laws regarding national minimum wage we have to pay employees more & so we charge more to account for this. We also pay our distributors for the time it takes to travel to & from an area outside of Lincoln, as well as paying our drivers a mileage allowance. Generally the further away from Lincoln you want us to deliver, the more it costs our business to cover the area & so the more we charge.

We can usually start within a few days but this depends on how busy we are. We do recommend that you book your delivery well in advance to ensure that we can meet your distribution needs. Please call us on 01522 262705 & we’ll be happy to help.

It can take 3 days to a week to deliver 10,000 leaflets & it depends on factors such as area you’d like covered, leaflet weight & the British weather.

Once your distribution has been completed, a GPS report will be emailed to you along with an invoice. Payments accepted are cash, cheques, BACS or bank transfer. Our banking details are stated at the bottom of the invoice. The invoice is due within 30 days otherwise late payment charges & interest may be accrued as detailed in our terms of service agreement.

We cover all of Lincolnshire & Nottinghamshire. Please see our areas covered page for details.

Yes we regularly design & print for clients. Our prices for printing can all be seen here

Our prices are based on what we have to pay our distributors in accordance with UK law. We pay our distributors per leaflet they deliver & so they can make at least the national minimum wage. Some areas are slower to deliver then others so we have to pay more. Therefore we charge more.  We also pay our distributors for the time it takes to travel to and from an area outside of Lincoln, as well as paying our drivers a mileage allowance. So the further away from Lincoln the area is the more we pay. Therefore we charge more.

Clients looking to promote a business for the first time usually have little idea about how to go about this. The first step towards booking in with us is letting us know as much information as you can. Information we require:

  • The size of your leaflet so we can give you a quote.
  • If you would like us to design &/or print your leaflets.
  • Where you would like your promotional material to be delivered to.
  • How many leaflets you would like to have delivered.
  • When you would like them delivered.

You can do this by phone, email or you can pop into our office to discuss. Any parts you are not sure about we can provide details of & help you with.

Once the distribution plan has been set up we will invoice as follows:

  • £1 – £250 : 0% upfront payment
  • £250 – £1000 : 50% upfront payment
  • £1000+ : 75% upfront payment

we can arrange either you dropping off your leaflets or us collecting them via courier (at extra cost). When we have received your leaflets we can start delivery to the requested areas & you will be provided with details so you can log into our website to see the progress of your job. When the delivery has finished we will send you a GPS report showing the areas covered as well as the invoice due. Our bank information is on the invoice & payment can be in cash, cheque, BACS or bank transfer. Payment is preferred within 14 days.